PRIVACY POLICY

We collect information you provide directly to us when you create an account, make a purchase, subscribe to our newsletter, or contact us.

This includes your name, email address, phone number, billing and shipping addresses, payment information, and order history.

We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and browsing behavior.

We use your information to process and fulfill orders, communicate about purchases, and provide customer support.

We may send promotional materials and newsletters with your consent, which you can opt out of at any time.

Your information helps us improve our website, services, and product offerings through analytics and customer feedback.

We use information to prevent fraud, comply with legal obligations, and protect the rights and safety of our customers.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

We share information with trusted service providers including payment processors, shipping companies, and email service providers who help us operate our business.

We may disclose information if required by law, court order, or to protect our rights and the safety of our customers.

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Payment information is encrypted using SSL technology and processed through secure, PCI-compliant payment gateways.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

You have the right to access, correct, or delete your personal information at any time by contacting us.

You can opt out of marketing communications by clicking unsubscribe in our emails or contacting us directly.

You may request a copy of your personal information or ask us to transfer it to another service provider.

South African residents have additional rights under the Protection of Personal Information Act (POPIA).

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

Essential cookies are necessary for website functionality, while analytics and marketing cookies help us understand user behavior.

You can manage cookie preferences through your browser settings, though this may affect website functionality.

We retain your personal information for as long as necessary to provide services and comply with legal obligations.

Account information is kept while your account is active and for a reasonable period after closure.

Transaction records are retained for tax and accounting purposes as required by law.

Your information may be transferred to and processed in countries outside South Africa where our service providers operate.

We ensure appropriate safeguards are in place to protect your information during international transfers.

We may send you promotional emails about new products, special offers, and events with your consent.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.

We may still send you transactional emails related to your orders and account even if you opt out of marketing.

For questions about this privacy policy or to exercise your rights, please contact us at privacy@inami.com

You can also reach us by phone at +27 (0) 11 234 5678 or by mail at our registered business address.